http://www.outlook2crm.com/blogs/versionlog/archive/2008/10/16/outlook2crm-version-1-3-8.aspxNew Features Support for flagging e-mail as "filed" in Outlook when an Outlook2CRM button is used on it. For example, creating a ticket from an e-mail will add the category of "Filed: Ticket" to the e-mail in Outlook. This is customizable on a per-buttonenCommunityServer 2.1 SP2 (Build: 61129.2)